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  • Crooks Motorcycles Ltd's Privacy Policy

    Crooks Motorcycles (trading as CrooksSuzuki) General Data Protection Regulation (GDPR) Policy

    Here at Crooks Motorcycles we take your privacy seriously.

    Gaining your consent about the way your data is obtained andprocessed by us is a legal requirement of The General Data ProtectionRegulation (GDPR)

    We may collect, store and use the following kinds ofpersonal information:

    1. information that you provide to us when registeringwith our website (including your email address)

    2. information that you provide when completing youronline profile (including your name, gender, date of birth and any educational details and employment details youprovide)

    3. information that you provide to us when signing up toany distribution lists to receive correspondence from us

    4. information relating to any purchases you make of ourgoods or services, including any other transaction details made via any of ourwebsites (including your address, telephone number and payment details)


    We will only use your personal information for thefollowing purposes;

    1. to administer your account,

    2. to provide and maintain products and services you havepurchased from us

    3. to update our manufacturers, finance partners andthird-party product providers of your purchase of their products or services

    4. inform you of new and existing products and servicesfor marketing purposes

    5. enable your use of our website including, sending yougoods / supply services purchased through our website

    6. send you email newsletter, if you have requested it(you can inform us at any time if you no longer require the newsletter)

    7. provide third parties with statistical informationabout our users (but those third parties will not be able to identify anyindividual user from that information.


    We will contact you as advised by Manufacturer partners*and our Nominated partner suppliers* to ensure the ongoing safety and care ofyour vehicle and any policies are maintained.

    We cross check your data with the DVLA to ensure accurateand timely communications can be made.

    We track data around email interaction to understandwhether communications have reached you e.g. MOT reminders.

    We check vehicle age and type of work due to helpprioritise customer contact.

    We combine data from various sources* into one place, todeliver a more personalised experience to you.

    We will take all reasonable technical and organisationalprecautions to prevent the loss, misuse or alteration of your personal information.

    We will store all the personal data you provide on oursecure servers.

    All details of financial transactions entered via ourwebsite will be protected by encryption technology.

    We take steps to ensure that any businesses that we workwith have security protocols and policies

    in place to manage and record your data privacy andpreferences correctly and that your data is stored securely.


    Under the General Data Protection Regulation, you havethe right to:

    Request copies of your data, rectification of your data,erasure of your data,

    object to us or restrict the processing your data andwhere our systems allow, give electronic access to copies of your data in adigital format.


    For further information or to register a complaint pleasecontact our Data Protection Officer at;

    e-mail: martin@crooks-suzuki.com or see our website fordetails www.crooks-suzuki.com/gdpr

    or in writing to GDPR, Crooks Motorcycles Ltd., 36-44Crellin Street, Barrow-in-Furness, Cumbria, LA14 1DY, U.K.


    ICO Registration: we are registered as a data controllerwith the Information Commissioner's Office and our registration number is:ZA371915

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    Dealership Information

    Opening Hours

    Use the links below to locate the information you require:

    Crooks Motorcycles Ltd

    36-44 Crellin Street
    LA14 1DY

    Tel: 01229 822 120

    Opening Hours

    Monday – Wednesday
    9:00am to 5:30pm
    8:30am to 12:30pm
    8:30am to 5:30pm
    8:30am to 5:00pm

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